27 days old

Vehicle Enhancement Specialist

Manheim, PA 17545
*Primary Location: *1190 Lancaster Rd, Manheim, PA, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *213251
*Job Description: *

This position is responsible for working closely with accounts to coordinate vehicles for retail, review vehicles and suggest work to be completed, ensure appropriate & timely vehicle reconditioning process, and ensure effective operational flow.

*Job Responsibilities: *

* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.

* Review and update condition report; approve and audit vehicle repair report.

* Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.

* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.

* Capture and process electronic images of vehicles.

* Upload all pictures associated with electronic condition reports.

* Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.

* Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.

* Inspect completion and verify the quality of any and all reconditioning work approved and completed is in accordance with approved work, customer specifications and contract standards. Examine visually and by touch if necessary. Bring any incomplete and approved work to the managers attention immediately.

* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

* Perform other duties as assigned by management.


* High School Diploma or equivalent required.

* Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.

* Valid Drivers License and safe driving record required.

* Ability to drive vehicles with standard and automatic transmission.

* Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred.

* Effective communication and organization skills required.

* Commitment to providing excellent customer service essential.

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


Posted: 2021-04-19 Expires: 2021-06-13

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Vehicle Enhancement Specialist

Manheim, PA 17545

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