1+ months

Vice President, Software Engineering UHC Digital - 915270

Minnetonka, MN 55345
  • Job Code
    915270

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In this newly created role, you will be accountable for strategy, engineering, architecture and product delivery for the Digital capabilities running the UnitedHealthcare (UHC) business.

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Specific responsibilities would include:

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  • Own software engineering and delivery of Digital capabilities as part of the UHC consumer experience
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  • Deliver software optimized for omnichannel interactions, seamless consumer experience and business agility
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  • Lead and coach on Agile product delivery across the organization
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  • Work with product managers to ensure clear roadmap and backlogs are in place
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  • Establish clear goals and objectives for the omnichannel experience and develop KPIs that will clearly indicate progress towards those goals and business outcomes
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  • Actively review customer feedback while continuously incorporating findings into the product to measurably improve Net Promoter Score (NPS)
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  • Hire and develop high performing engineering teams
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In this role, you will represent and drive UHC Digital strategy as follows:

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  • E2E UHC digital plans and roadmaps by working with Marketing & Digital Experience team and line of business CIOs
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  • Drive the scoping and definition process for closing key channel gaps in the experience including:""
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    • Deeply understand existing processes and systems for those transactions/experiences
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    • Conduct best-in-class research across industries
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    • Quantify the business value from different solution options
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    • Measure pilot performance against expectations, adjusting where necessary to optimize business impact
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  • E2E architecture and vision in partnership with UHC Chief Technology Officer and Chief Architects
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  • Manage internal and external partner integration and performance
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  • Ensure appropriate operational and performance monitoring
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  • Optimize operating model, throughput, and value we receive for our investments
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  • Identify and resolve barriers to effective plan/build/run of digital properties
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • 15 + years of progressive technology leadership experiences
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  • 5 + years of experience in Digital product development, e-commerce/e-business and/or omnichannel disciplines
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  • 5 + years leveraging and acting on customer insight data to exceed previously established business goals
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  • Track record of success building scalable technology solutions that support omnichannel consumer experiences
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  • Broad technology experience, including complex systems integration and infrastructure expertise
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  • Demonstrated success leveraging technology to meet business objectives
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  • Proven history of effective working relationships with leaders and key business partners to drive change agendas
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  • Demonstrated strategic thinking abilities and an enterprise-wide perspective
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  • History of executing with excellence: setting purposeful goals and achieving them through intelligent actions, which balancing competing priorities without losing momentum behind execution
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  • Experience leading through influence in a large, matrixed, global environment
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  • Experience leading large engineering teams and management responsibilities with senior level team members as direct reports
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  • Leadership style which fosters accountability, transparent communication and innovation
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  • High level of emotional intelligence
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  • Outstanding collaboration, strong influencing, problem solving and negotiation skills
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  • Proven ability to sell ideas to others outside of your direct team members
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  • Innovative orientation and customer first mindset
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

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"Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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"UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Categories

Posted: 2021-03-12 Expires: 2021-05-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Vice President, Software Engineering UHC Digital - 915270

UnitedHealth Group
Minnetonka, MN 55345

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