1+ months

Voice Engineer

Cisco Systems Inc.
Crawley, England RH10 8

What You'll Do

We are looking for a highly motivated Engineer to take on a role within a Service Provider infrastructure team with a particular focus on voice infrastructure. You will bring experience of working in the Cloud Service Provider space, to help evolve our Cloud Collaboration services.


You'll help the infrastructure team drive improvement and expansion in our global solution and support the constantly evolving service profile in collaboration with the wider BroadCloud Engineering and Operations group.


You will be working collaboratively as part of a team of highly skilled individuals to manage and support the BroadCloud Voice infrastructure. Working to reinforce best practice wherever possible in all aspects of your work, both with existing and emerging technologies for internal and external customers.


In addition, you will:

  • Work on Infrastructure automation
  • Support periodic Infrastructure maintenance and provisioning
  • Review and manage Security focussed actions
  • Support infrastructure expansion in both new and existing regions

The successful candidate will take on the challenge of working and developing as part of a team at the heart of the BroadCloud platform management, involved in service evolution with multiple priorities and have access to the best that Cisco and 3rd parties have to offer.



Who You'll Work With

Reporting to the Engineering Manager.

The Junior Voice Engineer will be working within the BroadCloud Infrastructure Engineering team, a globally distributed group working collaboratively to improve and develop the BroadCloud offer. Making use of the best Cisco has to offer by integrating these products with the wider spectrum of 3rd Party services to provide a best in class Cloud service.

With a depth of Service Provider experience in the Unified Communications space the team leverages this to drive innovation whilst maintaining core service.


Who You Are

You are a highly inquisitive, motivated and driven person who takes time to research and understand the detail individually. Self-disciplined to manage multiple tasks in parallel, yet capable of working collaboratively in a team. Experience with large-scale Voice Infrastructure implementation and management would be preferable.


Required Experience:


  • BA/BS degree or equivalent demonstrable experience
  • At least 3 years of Unified Communications Infrastructure/Service Management experience, ideally in a Service Provider environment
  • Knowledge of TCP/IP networking and routing protocols, with experience of VoIP protocols (SIP/RTP)
  • Experience with Network Routing and Switching infrastructure and/or
  • Voice Infrastructure such as Session Border Controllers or Soft-switches ideally Oracle or BroadWorks
  • Service troubleshooting with Wireshark


Desirable Experience:


  • Experience with Linux/Unix-based Operating Systems
  • Experience of Test Automation
  • Excellent verbal communication and writing skills with a strong focus on documentation




Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference. 


Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything people, process, data and things and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.


Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


Posted: 2019-11-06 Expires: 2020-01-19

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Voice Engineer

Cisco Systems Inc.
Crawley, England RH10 8

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