1+ months

Webex Technical Trainer

Cisco Systems Inc.
Mexico City, Mexico

 Are you passionate about the learning and development space? The Webex Training team is a dynamic group of instructors and content developers that provide training services to our Cloud Collaboration Technical Assistance Center. Were looking for a technical, dedicated individual that strives to create and provide an unmatched learner experience.

Duties and Responsibilities

  • Conduct live delivery of technical training on the Webex product line (in-person and virtual)
  • Build technical training assets for both live and eLearn environments
  • Build instructor materials (facilitator guides, lab guides, training aids, etc)
  • Consistently review new content and participate in providing feedback to other content creators
  • Consistently look for opportunities to improve our training programs
  • Use multiple platforms for content creation Power Point, Camtasia, Xyleme
  • Work cross-functionally with multiple teams to gather required data and confirm accuracy of content
  • Maintain a lab setup to implement technologies and perform testing
  • Write technical articles that support the training content
  • Participate in multiple training efforts New Hire, Customer Training, Brown Bags, etc
  • Continuously improve technical instruction delivery and presentation skills

Who You Are

Your background must include:

  • Experience delivering technical topics to an audience in a live setting
  • Extensive experience with Webex Suite offerings (usage and troubleshooting)
  • Excellent technical skills and expertise within the networking and web conferencing domains
  • Outstanding interpersonal skills
  • Excellent English-speaking skills
  • Comfortable speaking to large crowds and decision-makers
  • Ability to prioritize tasks based on perceived business impact
  • Project Management
  • Video creation/editing skills a plus
  • Jira experience a plus

We're the right team for you if you:

  • Enjoy working in a fast-paced, dynamic environment
  • Thrive on being both ambitious and an encouraging teammate
  • Enjoy the idea of proactively engaging a geographically diverse group of trainers, writers, and product leaders.
  • Are passionate about teaching your audience how to solve complex, technical issues

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 


Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
Posted: 2022-04-13 Expires: 2022-06-12

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Webex Technical Trainer

Cisco Systems Inc.
Mexico City, Mexico

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