1+ months

WellMed LVN Patient Navigator Corpus Christi

Corpus Christi, TX 78401
  • Job Code
    893326

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)  


The LVN Patient Navigator enhances navigation through the complexity of hospital admissions for patients and providers as dedicated patient-care facilitators without clinical responsibilities integrated as full members of the inpatient care team responsible for enhancing communication between and among patients and providers. This position will be under the general guidance of the Administrator responsible for inpatient hospital service. 


Primary Responsibilities:

 

  • Reconcile inpatient census with hospitalists and Trucare information
  • Assist hospitalists to obtain medical records from outside entities including accurate medication list, specialist consults, hospital records, and any other records requested
  • Obtain follow up appointments with primary care physician, and specialists if applicable, prior to discharge, working with the case management and transitions team to coordinate optimal timing
  • Liaison for the hospitalists and patients to the clinic health coaches, triage nurses, clinic administrators and primary care physicians if any information needed from hospital portal
  • Obtain accurate medication lists on admission and discharge from inpatient facility.  Utilize eCW and ePRG as needed to reconcile information
  • Assist with medication delivery to patients prior to discharge through relationships with local pharmacy
  • Communicate by phone to patients and families after discharge to identify barriers and issue which could possibly cause readmission while appropriately working with primary care clinic staff to resolve
  • Coordinate referrals to Palliative Care Program or hospice when requested
  • Follow up with hospital and WellMed Case Managers prior to discharge to ensure discharge planning occurs in a timely manner. Be available to answer questions regarding discharge plan and needs of patient and/or family
  • Coordinate medical record requests for outside records as needed by the hospitalist team, utilitizing eCW as appropriate or communicating directly with outside physicians
  • Assist with DataRAPs initiative to utilize hospitalist encounters to capture HCC codes, including tracking mechanism to measure success
  • Gather data as needed and organize participation in PCC meetings creating better collaboration between primary care physicians and hospitalists
  • Assist with completion of patient satisfaction surveys for the providers on the hospitalist team including data entry into the appropriate database
  • Work with the administrator and hospitalists to identify issues affecting quality, readmissions, leakage, and increased length of stay while working to identify processes to improve
  • Monitor quality measures in EPRG to so that when possible metrics can be addressed while in hospital. Understand how to access pink box report and other tools to notify hospital teams of any gaps outstanding for each patient



You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

 

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Posted: 2020-09-24 Expires: 2020-11-18

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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WellMed LVN Patient Navigator Corpus Christi

UnitedHealth Group
Corpus Christi, TX 78401

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