5 days old

Workday Business Operations Manager, Digital Experience

Cisco Systems Inc.
Poland, NY 14747

People & Communities - Digital Experience, Workday Business Operations Manager

Who You'll Work With

Workday Solutions team is a Global Digital Product team providing production support for our enterprise HRMS platform and delivering new capabilities and value into the platform. We are partners with our People and Communities leadership team and enable digital solutions for our portfolio of offerings for our people @ Cisco. We have a culture of innovation, collaboration and digital curiosity and are continually seeking to improve our approach to the work we do.

What Youll Do

  • Work effectively at all levels of the organization to influence and ensure alignment
  • Manage Portfolio of Workday Gaps/Opportunities: Capture and understand Workday gaps and impacts
  • Assess Weekly Workday updates/ ensure awareness and visibility to bi-annual release content as it becomes available
  • Focal point for Workday brainstorms and driving awareness and understanding across DX.
  • Steward and provide governance for Workday knowledge transfer material: Build talent assimilation blueprint for Workday solution consultants
  • Drive operational excellence for Workday Solutions Team (Governance, Consistency, Scale)
  • Maintenance tasks in PRD
  • High-Frequency BPs
  • Master BP document
  • Tenant Setup Workbook
  • Key Performance Metrics
  • Vendor Mgmt. (Walkme, Master Data administration resources
  • E2E Capabilities/Activities (Backlog Grooming/Prioritization, Portfolio Change Control, etc.)
  • Point of contact for platform feedback and listening activities from user base
  • Point of contact for Change Mgmt. activities back into PX Strategy & Ops. team
  • Interface regularly with all the Workday product teams
  • Provide Chief of Staff support for the Workday Solutions Team.

Who You Are

  • Wired with curiosity for all things digital and a passion for learning and continuous improvement
  • Possesses sound analytical problem-solving and documentation skills
  • Manage multiple priorities and continuously look to prioritize individual scope
  • Strong decision making and critical thinking capabilities
  • Comfortable working with minimal supervision and possesses excellent interpersonal skills and teaming skills
  • Ability to clearly communicate and develop a shared understanding of complex concepts, delivering training/demos (presentations and/or facilitation) both in-person and virtual (Webex and/or telepresence)

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.


Posted: 2020-10-14 Expires: 2020-11-13

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Workday Business Operations Manager, Digital Experience

Cisco Systems Inc.
Poland, NY 14747

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